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FAQ

  • What is Knightage?
    Knightage is a premium apparel brand specializing in jerseys, uniforms, and custom apparel for various sectors, including sports, schools, hotels, and corporate organizations.
  • What is Your Privacy Policy?
    We prioritize your privacy and ensure the security of your personal data. For detailed information, please refer to our Privacy and Safety Policy on the website. For additional questions, feel free to contact us. We’re here to help!
  • How Do I Track My Order?
    Once your order is shipped, you will receive a tracking number via email or SMS to monitor your delivery status.
  • Do You Ship Internationally?
    Currently, our shipping policies and delivery areas may vary. Please contact our customer care team for specific queries related to international orders.
  • How do I contact Knightage for support?
    You can reach our customer care team for assistance via: Email: spotprint2013@gmail.com Phone: +91 8722600200
  • Do you offer customization options?
    Yes, we specialize in personalized apparel. Logos, names, and custom designs can be added to our products based on your requirements.
  • What are the Payment Methods You Accept
    We accept multiple payment methods, including: Cashfree (UPI, credit/debit cards, wallets, and net banking) Credit/Debit Cards Net Banking UPI Payments (Google Pay, PhonePe, Paytm, etc.) Digital Wallets Cash on Delivery (COD) for select locations
  • Can I return or exchange a product?
    Yes, you can return or exchange products under our Return and Exchange Policy: Products must be returned in their original condition with all tags intact within 7 days of delivery. Customized or personalized items are non-returnable unless they have a defect or damage.
  • What is the process for canceling an order?
    Orders can be canceled within 24 hours of placement for a full refund. Beyond this period, cancellations may not be accepted if the production or shipping process has begun.
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