top of page

Refund and Cancellation Policy

At Knightage, customer satisfaction is our top priority. Please review our refund and cancellation policies carefully to understand your rights and obligations. By making a purchase, you agree to the terms outlined below.

Refund Policy

  1. Eligibility for Refunds:

    • Refunds are only applicable for products returned in their original condition, unused, and with all tags intact.

    • Refund requests must be submitted within 7 days of receiving the product.

  2. Non-Refundable Items:

    • Customized products, such as personalized jerseys with names or logos, are non-refundable unless they arrive damaged or with a manufacturing defect.

    • Clearance sale items or special offers are final sale and cannot be refunded.

  3. Refund Process:

    • To initiate a refund, email us at spotprint2013@gmail.com with your order details and reason for the request.

    • Approved refunds will be processed within 5-7 business days after we receive and inspect the returned item.

    • Refunds will be credited to the original payment method. Processing times may vary depending on your bank or payment provider.

  4. Damaged or Defective Products:

    • If you receive a damaged or defective item, please notify us within 48 hours of delivery. Include photos of the defect for verification.

    • We will provide a replacement or refund after reviewing the claim.

Cancellation Policy

  1. Order Cancellation:

    • Orders can be canceled within 24 hours of placement for a full refund.

    • After 24 hours, cancellations may not be accepted if the production or shipping process has begun.

  2. Cancellation for Customized Orders:

    • Customized or personalized orders cannot be canceled once production has started.

  3. How to Cancel:

  4. Refund for Cancellations:

    • Approved cancellations will be refunded within 5-7 business days to the original payment method

Additional Information

  • Return Shipping Costs:

    • Customers are responsible for return shipping costs unless the item was received damaged or defective.

  • Exchange Policy:

    • Exchanges are subject to product availability. If an exchange cannot be processed, a refund will be issued.

  • Contact Us:

    • For any questions or concerns regarding our Refund and Cancellation Policy, please contact us at:

      • Email: spotprint2013@gmail.com

      • Phone: +91 8722600200

      • Address: 3rd floor, SPOT PRINT #11&12 KFC, Kodichikkanahalli Main Rd, Maruthi Layout, Seenappa Layout, Bommanahalli, Bengaluru, Karnataka 560076

Who We Are

At Knightage, we are passionate creators of premium, custom-designed jerseys and uniforms tailored for sports teams, schools, hotels, and corporate professionals. Our mission is to deliver unparalleled quality, comfort, and style, helping individuals and organizations stand out with confidence.​​

​

Driven by innovation and excellence, we prioritize customer satisfaction, offering versatile solutions that meet every unique need. Whether it’s a personalized jersey for your team or uniforms that reflect your brand's identity, Knightage ensures every detail is crafted to perfection.

Orange Cream Vintage American Football Game Day Instagram Post (3)_edited.png

Get on the List

Sign up to receive the first word when we go live.

Thanks for submitting!

bottom of page