top of page

Shopping And Returns

SHIPPING POLICY

Welcome to Knightage! We strive to provide you with a seamless and enjoyable shopping experience. Please review our shopping policy to ensure clarity and transparency throughout your journey with us.

​

  • Product Availability: All products are subject to availability. In case of stock shortages, we will notify you promptly and provide alternative solutions.

  • Order Processing: Orders are processed within 1-2 business days. Customized items may require additional time, which will be communicated at checkout.

  • Shipping: We offer reliable shipping services to ensure your orders reach you safely and on time. Shipping costs and delivery times vary based on your location and order size.

  • Payment Options: Enjoy secure payment options, including credit/debit cards, UPI, and net banking. All transactions are encrypted to protect your data.

  • Pricing: All prices are inclusive of applicable taxes unless stated otherwise. Discounts and offers, when available, are applied at checkout.

​

We are committed to making your shopping experience hassle-free and satisfying. For any questions or assistance, feel free to contact our support team. Happy shopping!

RETURN & EXCHANGE POLICY

At Knightage, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

​

  • Eligibility for Returns:

    • Items must be returned within 7 days of delivery in their original condition, unused, and with all tags attached.

    • Customized or personalized products cannot be returned unless they arrive damaged or defective.

  • Exchange Policy:

    • Exchanges are available for size or color, subject to stock availability.

    • If an exchange is not possible, we will issue a refund for eligible items.

  • Return Process:

    • Contact us at spotprint2013@gmail.com or call +91 8722600200 to initiate a return or exchange request.

    • Provide your order details and reason for the return/exchange.

    • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Refund Timeline:

    • Refunds for eligible returns will be processed within 5-7 business days after the item is received and inspected.

    • Refunds will be credited to the original payment method.

    • ​

We value your trust and strive to make the return and exchange process smooth and transparent. For further assistance, feel free to reach out to us!

bottom of page